Loyverse void, refund & discount tracking
Voids, refunds and heavy discounts are normal — until they're not. VentaLens surfaces them from your Loyverse receipts, tagged by the staff member who rang them, and can alert you when the numbers look off, so accountability doesn't depend on you scrolling receipts.
Risk Radar — voids, refunds, discounts flagged
What Loyverse gives you
Loyverse records every void, refund, discount and the employee on each receipt, and its reports can break sales down by employee. The facts are all captured accurately in your account.
Where operators want more
The data being recorded isn't the same as the pattern being visible. No owner wants to read every receipt looking for a staff member with unusually high voids or a run of large discounts. You want the outliers surfaced automatically, tied to a person, with a nudge when something crosses a line you set.
How VentaLens helps
- Watchdog: voids, refunds and high-discount bills flagged and tagged by the staff member who rang them.
- Watches: your own custom alerts — e.g. 'tell me if voids exceed 5/day' or 'if a staff member's discounts pass 20%'.
- Category Audit: which categories absorb the most discount exposure.
- Off-hours and unusual-activity flags, so problems surface before they add up.
Frequently asked questions
Can I see voids and refunds by employee in Loyverse?
Loyverse records the employee on each receipt and reports by employee. VentaLens goes further — it surfaces voids, refunds and heavy discounts as flagged items tagged to the staff member, plus custom alerts on unusual activity.
Can it alert me automatically?
Yes. With Watches you set your own thresholds (e.g. voids per day, discount percentage) and VentaLens flags when they're crossed.
Does this require any access to my POS beyond reading?
No — VentaLens is read-only. It analyses receipts your Loyverse already recorded and never changes anything.
More Loyverse guides
- Loyverse sales reports, made clearer →
- Loyverse sales history — beyond the 31-day limit →
- Loyverse item profitability — popular isn't profitable →
Loyverse is a trademark of Loyverse SIA. VentaLens is independent and is not endorsed or sponsored by Loyverse SIA.
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